Digital Transformation

IT tie ups drives digital growth as diverse sectors embrace digital transformation

Information technology (IT) is spearheading digital transformation across diverse sectors, including logistics, data management, jewelry, SaaS, and insurance. This impact can be seen through industry tie ups across zones.

Data & AI

Recently, 3i Infotech Limited, an Information Technology company, tied up with Databricks, an American data and AI company. The partnership aims to drive business value by unifying data and artificial intelligence (AI) on a single platform. Through this announcement, 3i Infotech with its strong foothold in the BFSI industry across the globe furthers its goals towards becoming the one-stop business solution to provide desired outcomes for Databricks’ cognitive services.

Through 3i Infotech’s strengthened traction and delivery in technology like Application Automation Analytics (AAA), Cloud and Future Tech, this announcement anchors on the inherited value by providing strong capability to the Databricks platform. As a result of the partnership, enterprise organizations will be able to realize the full potential of their data-driven initiatives. Together, 3i Infotech and Databricks Lakehouse will offer a comprehensive solution that accelerates digital transformation, enhances data-driven decision-making, and drives innovation.

We believe the country’s transformation lies within the transformation of core sectors and businesses in India

Anil Bhasin, Vice President & Country Manager, Databricks India

Rishi Agrawal, Chief Technology Officer, 3i Infotech, said, “Through this strategic partnership with a data lakehouse leader like Databricks, we will be able to deploy a very differentiated offering to our customers. Our primary focus will be initially to serve India and the Middle East markets where we have a huge footprint of BFSI customers, while also scaling our services across the country’s key sectors and businesses. Subsequently, we will take this offering to our other global markets in the US, Europe, among others.”

Anil Bhasin, Vice President and Country Manager for Databricks India said, “We believe the country’s transformation lies within the transformation of core sectors and businesses in India.”

Logistics

In September, Gati Limited, an Indian express logistics and supply chain solutions providers, tied up with Tech Mahindra, the leading provider of digital transformation, consulting, and business re-engineering services and solutions to develop Gati Enterprise Management System (GEMS) 2.0.

The partnership is focused on replacing Gati’s legacy application with a digital, scalable, and more agile cloud-based application for operational excellence and the highest level of customer experience. Tech Mahindra will enable Gati, over the next 18-24 months, to custom develop GEMS 2.0 from scratch, covering the entire first-mile, mid-mile, and last-mile operations. The software will be developed in modules like Pickup, Delivery, En-route, Customer Contracts, Invoicing, etc.

The strategic deployment of new-age, data-driven technologies is at the core of revolutionising operational efficiency and customer engagement in the logistics and supply chain industry

Vivek Agarwal, President, APJI (Enterprise), Corporate Development, Tech Mahindra

Vivek Agarwal, President – APJI (Enterprise), Corporate Development, Tech Mahindra, said, “The strategic deployment of new-age, data-driven technologies is at the core of revolutionising operational efficiency and customer engagement in the logistics and supply chain industry. Our partnership with Gati in designing and developing GEMS 2.0 will help the organisation boost productivity, unlock new business opportunities, scale performance and lead the tech-led transformation narrative in the express logistics segment.”

GEMS 2.0 will deploy automation at various levels and extensively leverage data analytics, artificial intelligence (AI) and machine learning (ML). In addition, drawing strength from the intuitive and consistent UI/UX design, GEMS 2.0 will offer on-demand customisation and a multi-browser friendly user experience.

Insurance

In another collaboration, 3i Infotech Limited tied up with InsureMO, an Insurance Middleware platform to facilitate reductions in underwriting operational costs, quicker insurance product rollouts, and a streamlined DevOps cycle for the creation of microservices and web applications.

The digital transformation wave is altering business paradigms and customer interaction models. The BFSI sector, especially insurance, is amidst rapid evolution

Anubhav Sharma, Global head of Alliances, InsureMO

Anubhav Sharma, Global head of Alliances at InsureMO, commented, “The digital transformation wave is altering business paradigms and customer interaction models. The BFSI sector, especially insurance, is amidst rapid evolution.”

This is an example of leveraging digital transformation to empower the insurance sector to effectively address the changing customer expectations, dynamic regulatory environments, and disruptive models.

SaaS

In August, 3i Infotech Limited also tied up with FireCompass, a company in continuous penetration testing, continuous Red Teaming and Attack Surface Management.

“Organizations typically test some of their assets some of the time, whereas, hackers are attacking all of the assets all of the time,” said Bikash Barai, Co-Founder of FireCompass. “At FireCompass, our vision is to make continuous Penetration Testing & Red Teaming available to all so that organizations can continuously discover and test all their assets at all times – just like the real attackers”.

Jewelry

Yantra, a management and business consulting firm offering business transformation solutions, added technology innovations like advanced financials, inventory management, account management, order management, and lite manufacturing to the platform of jeweler CaratLane, to increase automation, improve reporting and analytics, automate ordering, shipping, and billing, and tackle other common challenges of a jewelry retailer. 

The whole concept of the buying cycle has changed with a higher number of younger, tech-savvy business owners and customers who have different expectations than traditional jewelry businesses

Vikram Bhandari, President & CEO, Yantra

Vikram Bhandari, President, and Chief Executive Officer of Yantra said, “The whole concept of the buying cycle has changed with a higher number of younger, tech-savvy business owners and customers who have different expectations than traditional jewelry businesses. However, there are several jewelry retailers who are lacking operational visibility to set up for success and still working with manual processes on their legacy business systems.”

Online shopping experiences have grown exponentially and expanded globally, resulting in the need for modern ERP solutions that could respond to the challenges of the existing legacy systems, such as component-based pricing, inventory management, omnichannel presences, and global transaction tracking restricting growth.

“We are thrilled to be able to offer our beautiful everyday wear jewelry to customers globally with a seamless experience which has been made possible with modern ERP’s flexibility and speed. It has allowed us to expand our operations to North America with ease,” said Atul Sinha, Senior Vice President of CaratLane.

Navanwita Bora Sachdev

Navanwita is the editor of The Tech Panda who also frequently publishes stories in news outlets such as The Indian Express, Entrepreneur India, and The Business Standard

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